Birmingham City Council

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4597 contacts are located

Monday 11 June 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (3290)
  • Environment & Culture (2388)
  • Chief Executive's (2007)
  • Constituencies (323)
  • Development (208)
  • Adults & Communities (13)
  • Children, Young People and Families (4)

Council services handling these contacts include

  • Homes & Neighbourhoods (3290)
  • Environment & Culture (2388)
  • Chief Executive's (2007)
  • Constituencies (323)
  • Development (208)
  • Adults & Communities (13)
  • Children, Young People and Families (4)

407.0%

more calls to Environment & Culture than yesterday

%

more calls to Adults & Communities than yesterday

Volume of contacts Contact methods used

  • Telephone call : 6430
  • Customer Visit : 1045
  • Web Channel : 675
  • Letter : 56
  • E-Mail : 25
  • Appointment : 2
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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