Birmingham City Council

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2887 contacts are located

Friday 08 June 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2208)
  • Chief Executive's (1501)
  • Environment & Culture (1311)
  • Constituencies (199)
  • Development (177)
  • Adults & Communities (11)
  • Children, Young People and Families (1)

Council services handling these contacts include

  • Homes & Neighbourhoods (2208)
  • Chief Executive's (1501)
  • Environment & Culture (1311)
  • Constituencies (199)
  • Development (177)
  • Adults & Communities (11)
  • Children, Young People and Families (1)

42.1%

fewer calls to Adults & Communities than yesterday

%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 3866
  • Customer Visit : 806
  • Web Channel : 607
  • E-Mail : 90
  • Letter : 39
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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