Birmingham City Council

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3184 contacts are located

Thursday 31 May 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2303)
  • Chief Executive's (1813)
  • Environment & Culture (1786)
  • Constituencies (399)
  • Development (163)
  • Adults & Communities (10)
  • Children, Young People and Families (4)

Council services handling these contacts include

  • Homes & Neighbourhoods (2303)
  • Chief Executive's (1813)
  • Environment & Culture (1786)
  • Constituencies (399)
  • Development (163)
  • Adults & Communities (10)
  • Children, Young People and Families (4)

23.1%

fewer calls to Adults & Communities than yesterday

%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 4772
  • Web Channel : 847
  • Customer Visit : 688
  • E-Mail : 111
  • Letter : 60
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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