Birmingham City Council

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2833 contacts are located

Tuesday 29 May 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (1828)
  • Environment & Culture (1543)
  • Chief Executive's (1406)
  • Constituencies (193)
  • Development (124)
  • Adults & Communities (20)
  • Children, Young People and Families (3)

Council services handling these contacts include

  • Homes & Neighbourhoods (1828)
  • Environment & Culture (1543)
  • Chief Executive's (1406)
  • Constituencies (193)
  • Development (124)
  • Adults & Communities (20)
  • Children, Young People and Families (3)

50.2%

fewer calls to Environment & Culture than yesterday

66.7%

more calls to Adults & Communities than yesterday

Volume of contacts Contact methods used

  • Telephone call : 3766
  • Customer Visit : 709
  • Web Channel : 552
  • E-Mail : 64
  • Letter : 26
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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