Birmingham City Council

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3370 contacts are located

Thursday 17 May 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2328)
  • Environment & Culture (1769)
  • Chief Executive's (1585)
  • Constituencies (285)
  • Development (176)
  • Adults & Communities (10)
  • Children, Young People and Families (0)

Council services handling these contacts include

  • Homes & Neighbourhoods (2328)
  • Environment & Culture (1769)
  • Chief Executive's (1585)
  • Constituencies (285)
  • Development (176)
  • Adults & Communities (10)
  • Children, Young People and Families (0)

%

fewer calls to Children, Young People and Families than yesterday

42.9%

more calls to Adults & Communities than yesterday

Volume of contacts Contact methods used

  • Telephone call : 4655
  • Customer Visit : 918
  • Web Channel : 431
  • Letter : 78
  • E-Mail : 70
  • ASB - MP/ Councillor : 1
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • Drop In : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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