Birmingham City Council

Date (or choose another)

Google Maps view.

3663 contacts are located

Wednesday 09 May 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2490)
  • Chief Executive's (1822)
  • Environment & Culture (1599)
  • Constituencies (271)
  • Development (167)
  • Adults & Communities (12)
  • Children, Young People and Families (1)

Council services handling these contacts include

  • Homes & Neighbourhoods (2490)
  • Chief Executive's (1822)
  • Environment & Culture (1599)
  • Constituencies (271)
  • Development (167)
  • Adults & Communities (12)
  • Children, Young People and Families (1)

40.0%

fewer calls to Adults & Communities than yesterday

0.0%

fewer calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5054
  • Web Channel : 653
  • Customer Visit : 525
  • E-Mail : 111
  • Letter : 19
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

Download complete dataset

  • 3000010076

    Report a Housing Repair via telephone.

    Comment and join the conversation