Birmingham City Council

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3678 contacts are located

Thursday 26 April 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2567)
  • Chief Executive's (2169)
  • Environment & Culture (1635)
  • Constituencies (302)
  • Development (182)
  • Adults & Communities (13)
  • Children, Young People and Families (4)

Council services handling these contacts include

  • Homes & Neighbourhoods (2567)
  • Chief Executive's (2169)
  • Environment & Culture (1635)
  • Constituencies (302)
  • Development (182)
  • Adults & Communities (13)
  • Children, Young People and Families (4)

31.6%

fewer calls to Adults & Communities than yesterday

100.0%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5143
  • Customer Visit : 874
  • Web Channel : 657
  • E-Mail : 139
  • Letter : 59
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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