Birmingham City Council

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4003 contacts are located

Tuesday 03 April 2012

Contacts per hour for the most active services

  • Chief Executive's (2578)
  • Homes & Neighbourhoods (2545)
  • Environment & Culture (1843)
  • Constituencies (330)
  • Development (151)
  • Adults & Communities (27)
  • Children, Young People and Families (6)

Council services handling these contacts include

  • Chief Executive's (2578)
  • Homes & Neighbourhoods (2545)
  • Environment & Culture (1843)
  • Constituencies (330)
  • Development (151)
  • Adults & Communities (27)
  • Children, Young People and Families (6)

25.2%

fewer calls to Development than yesterday

100.0%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5401
  • Customer Visit : 1031
  • Web Channel : 880
  • E-Mail : 113
  • Letter : 53
  • Home Visit : 1
  • Appointment : 1
  • Drop In : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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