Birmingham City Council

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3753 contacts are located

Thursday 08 March 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2585)
  • Environment & Culture (1940)
  • Chief Executive's (1715)
  • Constituencies (587)
  • Development (162)
  • Adults & Communities (20)
  • Children, Young People and Families (3)

Council services handling these contacts include

  • Homes & Neighbourhoods (2585)
  • Environment & Culture (1940)
  • Chief Executive's (1715)
  • Constituencies (587)
  • Development (162)
  • Adults & Communities (20)
  • Children, Young People and Families (3)

15.6%

fewer calls to Homes & Neighbourhoods than yesterday

50.0%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5542
  • Customer Visit : 994
  • Web Channel : 320
  • E-Mail : 119
  • Letter : 35
  • ASB - MP/ Councillor : 2
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • Drop In : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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