Birmingham City Council

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4374 contacts are located

Tuesday 06 March 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2922)
  • Environment & Culture (2089)
  • Chief Executive's (2008)
  • Constituencies (557)
  • Development (178)
  • Adults & Communities (36)
  • Children, Young People and Families (9)

Council services handling these contacts include

  • Homes & Neighbourhoods (2922)
  • Environment & Culture (2089)
  • Chief Executive's (2008)
  • Constituencies (557)
  • Development (178)
  • Adults & Communities (36)
  • Children, Young People and Families (9)

21.1%

fewer calls to Environment & Culture than yesterday

50.0%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 6208
  • Customer Visit : 1037
  • Web Channel : 390
  • E-Mail : 131
  • Letter : 30
  • ASB - MP/ Councillor : 3
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • Drop In : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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