Birmingham City Council

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3557 contacts are located

Friday 02 March 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2252)
  • Environment & Culture (2056)
  • Chief Executive's (1633)
  • Constituencies (408)
  • Development (145)
  • Adults & Communities (24)
  • Children, Young People and Families (7)

Council services handling these contacts include

  • Homes & Neighbourhoods (2252)
  • Environment & Culture (2056)
  • Chief Executive's (1633)
  • Constituencies (408)
  • Development (145)
  • Adults & Communities (24)
  • Children, Young People and Families (7)

34.7%

fewer calls to Constituencies than yesterday

133.3%

more calls to Children, Young People and Families than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5293
  • Customer Visit : 806
  • Web Channel : 296
  • E-Mail : 94
  • Letter : 31
  • ASB - MP/ Councillor : 5
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • Drop In : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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