Birmingham City Council

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4091 contacts are located

Wednesday 29 February 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2858)
  • Environment & Culture (2027)
  • Chief Executive's (1928)
  • Constituencies (551)
  • Development (139)
  • Adults & Communities (26)
  • Children, Young People and Families (1)

Council services handling these contacts include

  • Homes & Neighbourhoods (2858)
  • Environment & Culture (2027)
  • Chief Executive's (1928)
  • Constituencies (551)
  • Development (139)
  • Adults & Communities (26)
  • Children, Young People and Families (1)

83.3%

fewer calls to Children, Young People and Families than yesterday

4.0%

more calls to Adults & Communities than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5981
  • Customer Visit : 765
  • Web Channel : 569
  • E-Mail : 164
  • Letter : 48
  • ASB - MP/ Councillor : 3
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • Drop In : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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  • 3000010076

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