Birmingham City Council

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4311 contacts are located

Tuesday 28 February 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (2849)
  • Environment & Culture (2213)
  • Chief Executive's (2043)
  • Constituencies (565)
  • Development (154)
  • Adults & Communities (25)
  • Children, Young People and Families (6)

Council services handling these contacts include

  • Homes & Neighbourhoods (2849)
  • Environment & Culture (2213)
  • Chief Executive's (2043)
  • Constituencies (565)
  • Development (154)
  • Adults & Communities (25)
  • Children, Young People and Families (6)

40.0%

fewer calls to Children, Young People and Families than yesterday

4.1%

fewer calls to Chief Executive's than yesterday

Volume of contacts Contact methods used

  • Telephone call : 6163
  • Customer Visit : 906
  • Web Channel : 606
  • E-Mail : 138
  • Letter : 42
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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