Birmingham City Council

Date (or choose another)

Google Maps view.

4391 contacts are located

Wednesday 22 February 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (3157)
  • Environment & Culture (2008)
  • Chief Executive's (1627)
  • Constituencies (453)
  • Development (164)
  • Adults & Communities (26)
  • Children, Young People and Families (5)

Council services handling these contacts include

  • Homes & Neighbourhoods (3157)
  • Environment & Culture (2008)
  • Chief Executive's (1627)
  • Constituencies (453)
  • Development (164)
  • Adults & Communities (26)
  • Children, Young People and Families (5)

28.6%

fewer calls to Children, Young People and Families than yesterday

2.4%

fewer calls to Development than yesterday

Volume of contacts Contact methods used

  • Telephone call : 6080
  • Customer Visit : 747
  • Web Channel : 426
  • E-Mail : 138
  • Letter : 46
  • ASB - MP/ Councillor : 3
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • Drop In : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

Download complete dataset

  • 3000010076

    Report a Housing Repair via telephone.

    Comment and join the conversation