Birmingham City Council in

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350 contacts are located

Wednesday 25 April 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (219)
  • Environment & Culture (87)
  • Chief Executive's (40)
  • Development (2)
  • Constituencies (2)
  • Children, Young People and Families (0)
  • Adults & Communities (0)

Council services handling these contacts include

  • Homes & Neighbourhoods (219)
  • Environment & Culture (87)
  • Chief Executive's (40)
  • Development (2)
  • Constituencies (2)
  • Children, Young People and Families (0)
  • Adults & Communities (0)

%

fewer calls to Adults & Communities than yesterday

92.4%

fewer calls to Homes & Neighbourhoods than yesterday

Volume of contacts Contact methods used

  • Telephone call : 303
  • Web Channel : 28
  • Customer Visit : 16
  • E-Mail : 3
  • Appointment : 0
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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