Birmingham City Council in

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335 contacts are located

Tuesday 27 March 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (152)
  • Environment & Culture (111)
  • Chief Executive's (51)
  • Constituencies (18)
  • Development (2)
  • Adults & Communities (1)
  • Children, Young People and Families (0)

Council services handling these contacts include

  • Homes & Neighbourhoods (152)
  • Environment & Culture (111)
  • Chief Executive's (51)
  • Constituencies (18)
  • Development (2)
  • Adults & Communities (1)
  • Children, Young People and Families (0)

%

fewer calls to Children, Young People and Families than yesterday

94.9%

fewer calls to Homes & Neighbourhoods than yesterday

Volume of contacts Contact methods used

  • Telephone call : 270
  • Web Channel : 35
  • Customer Visit : 25
  • E-Mail : 3
  • Letter : 2
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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