Birmingham City Council in

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Friday 15 June 2012

Contacts per hour for the most active services

  • Chief Executive's (1227)
  • Environment & Culture (1047)
  • Homes & Neighbourhoods (520)
  • Constituencies (286)
  • Development (166)
  • Adults & Communities (7)
  • Children, Young People and Families (3)

Council services handling these contacts include

  • Chief Executive's (1227)
  • Environment & Culture (1047)
  • Homes & Neighbourhoods (520)
  • Constituencies (286)
  • Development (166)
  • Adults & Communities (7)
  • Children, Young People and Families (3)

Volume of contacts Contact methods used

  • Telephone call : 2093
  • Customer Visit : 765
  • Web Channel : 246
  • E-Mail : 100
  • Letter : 52
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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