Birmingham City Council in

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449 contacts are located

Thursday 26 April 2012

Contacts per hour for the most active services

  • Homes & Neighbourhoods (263)
  • Chief Executive's (109)
  • Environment & Culture (72)
  • Constituencies (3)
  • Development (1)
  • Adults & Communities (1)
  • Children, Young People and Families (0)

Council services handling these contacts include

  • Homes & Neighbourhoods (263)
  • Chief Executive's (109)
  • Environment & Culture (72)
  • Constituencies (3)
  • Development (1)
  • Adults & Communities (1)
  • Children, Young People and Families (0)

%

fewer calls to Children, Young People and Families than yesterday

91.1%

fewer calls to Homes & Neighbourhoods than yesterday

Volume of contacts Contact methods used

  • Telephone call : 382
  • Customer Visit : 32
  • Web Channel : 28
  • E-Mail : 7
  • Appointment : 0
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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