Homes & Neighbourhoods

This directorate is responsible for the city's housing services. It aims to transform whole communities and provide decent places where people want to live.

Date (or choose another)

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2030 contacts are located

Thursday 26 April 2012

Contacts per hour for the most active services

  • Asset Management & Maintenance (2125)
  • Housing Services (442)

Council services handling these contacts include

  • Asset Management & Maintenance (2125)
  • Housing Services (442)

16.7%

fewer calls to Asset Management & Maintenance than yesterday

12.8%

more calls to Housing Services than yesterday

Volume of contacts Contact methods used

  • Telephone call : 2324
  • Customer Visit : 215
  • Web Channel : 17
  • E-Mail : 11
  • Appointment : 0
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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  • 3000010076

    Report a Housing Repair via telephone.

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