Roads and Paths Maintenance in

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Wednesday 07 March 2012

Contacts per hour for the most active services

  • Pavement and Road Surface Defects (34)
  • Street Lighting and Street Name Plates (31)
  • Traffic lights signs and signals (22)
  • Highway or Pavement Obstructions (17)
  • Drainage and Flooding on the Highway (6)
  • Dropped Kerbs (3)
  • Guard Rails Bollards and Benches (2)
  • Road Traffic incident/ accident (2)
  • Highways Graffiti (2)
  • Highways Councillor Written Response (1)
  • Highways - Written Enquiry (1)
  • Considerate Contractor (0)
  • Winter Maintenance (0)

Council services handling these contacts include

  • Pavement and Road Surface Defects (34)
  • Street Lighting and Street Name Plates (31)
  • Traffic lights signs and signals (22)
  • Highway or Pavement Obstructions (17)
  • Drainage and Flooding on the Highway (6)
  • Dropped Kerbs (3)
  • Guard Rails Bollards and Benches (2)
  • Road Traffic incident/ accident (2)
  • Highways Graffiti (2)
  • Highways Councillor Written Response (1)
  • Highways - Written Enquiry (1)
  • Considerate Contractor (0)
  • Winter Maintenance (0)

%

fewer calls to Considerate Contractor than yesterday

%

more calls to Highways Councillor Written Response than yesterday

Volume of contacts Contact methods used

  • Telephone call : 77
  • Web Channel : 27
  • E-Mail : 13
  • Letter : 2
  • ASB - MP/ Councillor : 2
  • Appointment : 0
  • Drop In : 0
  • Home Visit : 0
  • SMS : 0
  • Customer Visit : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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