Refuse and Recycling in

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Tuesday 27 March 2012

Contacts per hour for the most active services

  • Missed Waste/Recycling Collection (68)
  • Waste/Recycling: Bag/Container Problems (26)
  • Waste/Recycling Collection Schedule (11)
  • Waste Bags/Containers: New Occupier (2)
  • Waste/Recycling Collections: Spillages (1)

Council services handling these contacts include

  • Missed Waste/Recycling Collection (68)
  • Waste/Recycling: Bag/Container Problems (26)
  • Waste/Recycling Collection Schedule (11)
  • Waste Bags/Containers: New Occupier (2)
  • Waste/Recycling Collections: Spillages (1)

98.2%

fewer calls to Waste Bags/Containers: New Occupier than yesterday

71.5%

fewer calls to Missed Waste/Recycling Collection than yesterday

Volume of contacts Contact methods used

  • Telephone call : 106
  • Web Channel : 2
  • Appointment : 0
  • Letter : 0
  • E-Mail : 0
  • Drop In : 0
  • Customer Visit : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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