Neighbourhood Advice

Date (or choose another)

Google Maps view.

50 contacts are located

Monday 30 April 2012

Contacts per hour for the most active services

  • Community Information (164)
  • Consumer Advice (67)
  • Disability Living Allowance (13)
  • Financial Advice: Rent Arrears (12)
  • Working Tax Credit/Child Tax Credit (7)
  • Financial Advice: Water Rates (5)
  • Health Benefits (4)
  • Financial Advice: Other Debts/Advice (4)
  • Employment & Support Allowance (income) (3)
  • Carers Allowance (3)
  • Pension Credit Guaranteed/Savings Credit (3)
  • Jobseeker's Allowance/Income Support (2)
  • Child benefit (2)
  • Charities: Yardley Great Trust (2)
  • Student Grants/Loans (2)
  • Peoples Dispensary for Sick Animals (2)
  • Attendance Allowance (2)
  • Employment & Support Allowance (other) (1)
  • Mortgage Arrears Advice (1)
  • Financial Advice: Rent Credit (1)
  • Incapacity benefit (0)
  • Financial Advice: Fuel Accounts (0)
  • Financial Advice: Insurance/Compensation (0)
  • Cold Weather Payments (0)
  • Charities: Severn Trent Trust Fund (0)
  • Educational Maintenance Allowance (EMA) (0)
  • Charities: Soldiers, Sailors, Airmen and Families Association (0)
  • Free School Meals (0)
  • Gardening (0)
  • Charities: Royal British Legion (0)
  • Financial Advice: Child Support (0)
  • Income & Expenditure Analysis (0)
  • Income & Expenditure Analysis: Summary (0)
  • Income Maximisation Advice (0)
  • Charities: Fund Seeking (0)
  • Maternity (Paternity) Pay (0)
  • Contribution-Based Jobseeker's Allowance (0)
  • Mortgage Rescue Scheme (0)
  • Other National Insurance Benefits (0)
  • Charities: British Gas Trust Fund (0)
  • Charities: Baron Davenports (0)
  • Charities: BEN (0)
  • Bereavement Benefits (0)
  • Financial Advice: Income Tax (0)

Council services handling these contacts include

  • Community Information (164)
  • Consumer Advice (67)
  • Disability Living Allowance (13)
  • Financial Advice: Rent Arrears (12)
  • Working Tax Credit/Child Tax Credit (7)
  • Financial Advice: Water Rates (5)
  • Health Benefits (4)
  • Financial Advice: Other Debts/Advice (4)
  • Employment & Support Allowance (income) (3)
  • Carers Allowance (3)
  • Pension Credit Guaranteed/Savings Credit (3)
  • Jobseeker's Allowance/Income Support (2)
  • Child benefit (2)
  • Charities: Yardley Great Trust (2)
  • Student Grants/Loans (2)
  • Peoples Dispensary for Sick Animals (2)
  • Attendance Allowance (2)
  • Employment & Support Allowance (other) (1)
  • Mortgage Arrears Advice (1)
  • Financial Advice: Rent Credit (1)
  • Incapacity benefit (0)
  • Financial Advice: Fuel Accounts (0)
  • Financial Advice: Insurance/Compensation (0)
  • Cold Weather Payments (0)
  • Charities: Severn Trent Trust Fund (0)
  • Educational Maintenance Allowance (EMA) (0)
  • Charities: Soldiers, Sailors, Airmen and Families Association (0)
  • Free School Meals (0)
  • Gardening (0)
  • Charities: Royal British Legion (0)
  • Financial Advice: Child Support (0)
  • Income & Expenditure Analysis (0)
  • Income & Expenditure Analysis: Summary (0)
  • Income Maximisation Advice (0)
  • Charities: Fund Seeking (0)
  • Maternity (Paternity) Pay (0)
  • Contribution-Based Jobseeker's Allowance (0)
  • Mortgage Rescue Scheme (0)
  • Other National Insurance Benefits (0)
  • Charities: British Gas Trust Fund (0)
  • Charities: Baron Davenports (0)
  • Charities: BEN (0)
  • Bereavement Benefits (0)
  • Financial Advice: Income Tax (0)

%

fewer calls to Financial Advice: Income Tax than yesterday

%

more calls to Working Tax Credit/Child Tax Credit than yesterday

Volume of contacts Contact methods used

  • Telephone call : 292
  • Customer Visit : 20
  • Appointment : 0
  • Letter : 0
  • E-Mail : 0
  • Drop In : 0
  • Web Channel : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

Download complete dataset

  • 3000010076

    Report a Housing Repair via telephone.

    Comment and join the conversation