Chief Executive's

This directorate's sections include customer services, corporate finance, human resources, coroners and corporate governance

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845 contacts are located

Monday 30 April 2012

Contacts per hour for the most active services

  • Revenues and Benefits Service (2095)
  • Public Health (273)
  • Resources (269)
  • Local Government Elections (203)
  • Customer Services (34)
  • Pest Control (12)
  • Recruitment and Redeployment (5)
  • Democratic Services (0)

Council services handling these contacts include

  • Revenues and Benefits Service (2095)
  • Public Health (273)
  • Resources (269)
  • Local Government Elections (203)
  • Customer Services (34)
  • Pest Control (12)
  • Recruitment and Redeployment (5)
  • Democratic Services (0)

%

fewer calls to Democratic Services than yesterday

%

more calls to Customer Services than yesterday

Volume of contacts Contact methods used

  • Telephone call : 1511
  • Web Channel : 852
  • Customer Visit : 519
  • E-Mail : 9
  • Appointment : 0
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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