Chief Executive's

This directorate's sections include customer services, corporate finance, human resources, coroners and corporate governance

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667 contacts are located

Thursday 01 March 2012

Contacts per hour for the most active services

  • Revenues and Benefits Service (1150)
  • Resources (231)
  • Public Health (226)
  • Local Government Elections (35)
  • Customer Services (28)
  • Recruitment and Redeployment (7)
  • Pest Control (5)
  • Democratic Services (1)

Council services handling these contacts include

  • Revenues and Benefits Service (1150)
  • Resources (231)
  • Public Health (226)
  • Local Government Elections (35)
  • Customer Services (28)
  • Recruitment and Redeployment (7)
  • Pest Control (5)
  • Democratic Services (1)

28.2%

fewer calls to Customer Services than yesterday

%

more calls to Democratic Services than yesterday

Volume of contacts Contact methods used

  • Telephone call : 1100
  • Customer Visit : 440
  • Web Channel : 134
  • E-Mail : 8
  • Appointment : 1
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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