Revenues and Benefits Service

This team is responsible for the administration of Council tax and Housing Benefit

Date (or choose another)

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665 contacts are located

Tuesday 28 February 2012

Contacts per hour for the most active services

  • Benefit Service (1118)
  • Council Tax (294)

Council services handling these contacts include

  • Benefit Service (1118)
  • Council Tax (294)

1.6%

fewer calls to Benefit Service than yesterday

15.7%

more calls to Council Tax than yesterday

Volume of contacts Contact methods used

  • Telephone call : 692
  • Customer Visit : 503
  • Web Channel : 217
  • Appointment : 0
  • E-Mail : 0
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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