Chief Executive's in

This directorate's sections include customer services, corporate finance, human resources, coroners and corporate governance

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Thursday 26 April 2012

Contacts per hour for the most active services

  • Revenues and Benefits Service (932)
  • Resources (307)
  • Local Government Elections (99)
  • Public Health (83)
  • Customer Services (20)
  • Pest Control (6)
  • Recruitment and Redeployment (0)
  • Democratic Services (0)

Council services handling these contacts include

  • Revenues and Benefits Service (932)
  • Resources (307)
  • Local Government Elections (99)
  • Public Health (83)
  • Customer Services (20)
  • Pest Control (6)
  • Recruitment and Redeployment (0)
  • Democratic Services (0)

%

fewer calls to Recruitment and Redeployment than yesterday

0.3%

more calls to Resources than yesterday

Volume of contacts Contact methods used

  • Telephone call : 750
  • Web Channel : 354
  • Customer Visit : 340
  • E-Mail : 3
  • Appointment : 0
  • Drop In : 0
  • Letter : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Fax : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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