Birmingham City Council

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3709 contacts are located

Wednesday 15 May 2013

Contacts per hour for the most active services

  • Homes & Neighbourhoods (3275)
  • Chief Executive's (1822)
  • Environment & Culture (1529)
  • Constituencies (466)
  • Development (113)
  • Adults & Communities (1)
  • Children, Young People and Families (0)

Council services handling these contacts include

  • Homes & Neighbourhoods (3275)
  • Chief Executive's (1822)
  • Environment & Culture (1529)
  • Constituencies (466)
  • Development (113)
  • Adults & Communities (1)
  • Children, Young People and Families (0)

%

fewer calls to Children, Young People and Families than yesterday

9.7%

more calls to Development than yesterday

Volume of contacts Contact methods used

  • Telephone call : 5194
  • Customer Visit : 1229
  • Web Channel : 619
  • Letter : 84
  • E-Mail : 79
  • Fax : 1
  • Appointment : 0
  • Home Visit : 0
  • SMS : 0
  • ASB - MP/ Councillor : 0
  • Drop In : 0
  • BackOffice : 0
  • Post : 0

Sample contacts 100 randomly selected

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